Explore 620 preserved service records across our communities.
Preserved service history
Whirlpool Dishwasher
During testing, ai found that the circulation pump has failed.
I installed a new circulation pump. I tested the unit and found no further issues.
Job completed.
GE Dishwasher
replaced drain hose on dishwasher and resolved draining issue. job complete
Samsung Washer
During testing, I found the inlet water valve assembly is allowing water to spill into the unit even when the unit is not being operated.
Faulty inlet water valve assembly.
I installed a new inlet valve assembly. Tested unit and found no further issues.
Job completed.
Maytag Microwave
plug to the unit in and everything seemed to be working just fine. unable to duplicate customers problem.. job complete
Maytag WASHER
Replaced control board and tested unit and everything tested out okay. Job complete
Kitchenaid Dishwasher
replaced drain pump and heater and tested unit and everything tested out okay. Job complete, customers complaint is that the water was not sanitized and that the drain pump on the dishwasher was not draining. during my diagnosis I found the customer's heating element shorted out as well as the drain pump. customers parts on order.
GE Dryer
customers complaint is that the dryer was making a loud screeching noise when in a dry cycle. located issue within the front bearing support. I fetched out debris out of front bearing support and resituated mainframe and tested unit and everything tested out okay. Job complete
GE Wall Oven
Installed new parts. Tested unit and found no further issues.
Job completed.
Whirlpool Washer,Dryer
customers complaint is that the washer moved around too much and that the dryer door was not shutting and staying shut during operation. adjusted door latch on dryer and replaced suspension rods on washer and everything tested out okay.
Kitchenaid Dishwasher
Installed new door seal. Testwd unit and found no further issues. Job completed. During diagnosis, the unit was working, normally on arrival. The customer told me when I got there that it started working. I found that the door was hard to close due to the door seal being ripped. I believe the door coming open is what was causing the original issue. he will need to replace the door, so First and go from there.
GE Dryer
customers complaint is that they were hearing a scratching noise on the dryer. I found the drum glides had completely worn away and was exposing metal from underneath causing the noise to let the customer know that they are due to be replaced. replaced drum glide supports and tested unit and everything tested out okay. Job complete
Ge Profile Dishwasher
Installed all new parts and tested the unit. I found no further issues. Job completed. During diagnostics, I found that the unit would not go through a complete cycle. I found two issues. 1. Heater element has shorted out and is touching the casing of the unit. 2. The circulation pump is leaking. The water has gotten onto several components. We will need to address the leaking and heater element first before continuing on with diagnostics. I could not complete the repair. When I tried to remove the dishwasher from underneath the cabinet, the unit would not come out. The flooring underneath the unit has swollen due to water. There is a lot of black mold present underneath the unit as well. I advise a customer to have an insurance rep come out and inspect the flooring. The flooring is soft on the right side of the dishwasher. We will need the black mold removed and flooring replaced before we can fix the unit. Advise a customer to call us back when they’re able to get the unit out.