Family-owned. Faith-driven. Here to help.Serving Mebane & the North Carolina Piedmont
From the people we’ve helped

Real experiences.
In their own words.

Honest feedback from our customers, across the communities we serve.

4.9
★★★★★327 customer reviews

327 customer reviews. Browse experiences shared by customers across our service area.

★★★★★

Absolutely *excellent* experience with Called to Repair. Mike gave me such a clear explanation of not just what was wrong, but why it happened in the first place. He I informed me of pricing and remained transparent about it through the process. And the company as a whole has communicated with me well and directly on scheduling. Big help with my LG washer/dryer tower.

Matthew GrayGoogle · 02/04/2026
★★★★★

I really liked the ease of setting up the appointment and the communication leading up to the arrival of the repair. I also liked the personality of the lady that setup the appointment as she was very nice and a pleasure to work with. Tim, our technician, was very knowledgeable, courteous, and professional. From our first experience, I highly recommend and will definitely work with them in the future, if needed,

Jeff CookGoogle · 01/31/2026
★★★★★

I was very pleased with the tech's arrival time and service.

Rosetta BurrellGoogle · 01/30/2026
★★★★★

Mike was excellent in diagnosing the issue with our dishwasher. Unfortunately it wasn’t something that was economical to fix, and Mike was very upfront & honest about that. He gave us suggestions on a replacement as well as tips to use with the new one. The customer service was top-notch from start to finish, and the email & text updates were very appreciated. Overall it was an excellent experience with Called to Repair, would definitely use them again!

J. SeiglieGoogle · 01/30/2026
★★★★★

Mike was great! Prompt, honest, helpful and very informative service call. Would recommend their service to friends and family.

Tom HuntonGoogle · 01/30/2026
★★★★★

Mr. Tim Briggs from Called To Repair was awesome and pleasant technician that assisted my family with our cooktop range. He was very knowledgeable and I would highly recommend for any of your appliance needs.

J H-WGoogle · 01/28/2026
★★★★★

Susana MayaGoogle · 01/23/2026
★★★★★

We went through our home warranty company to have repairs made on our dryer. Mike was punctual, communicated clearly, was respectful of our home, kept things clean, and was a very friendly guy! Even though the repair was complicated and the parts difficult to source, he was determined to make the repair, returning more than once to get the job done. He was also honest when we asked about a refrigerator repair, stating that he didn’t do refrigerator repairs - not overstating what he could do to gain business. That instills confidence 👍🏼

Kerri TuttleGoogle · 01/23/2026
★★★★★

Excellent service from Called to Repair LLC which assigned through AHS. They were very responsive and prompt in communication, from scheduling the service visit to follow-up. Mike, was professional, friendly, knowledgeable, and efficient, he installed the new PCB board, thoroughly tested the washer, and confirmed everything was working properly before leaving. The appointment was well organized and on time. Very happy with the overall experience and would highly recommend Called to Repair LLC.

Mehmet kesimerGoogle · 01/21/2026
★★★★★

Tim Briggs was assigned the work order, for my washer. He was very professional and kept me informed of everything he was doing. I would definitely use his company, Called To Repair, for all my appliance repairs.

Alisha PalmerGoogle · 01/21/2026
★★★★★

Tim arrived on time, was highly competent and quite knowledgeable regarding appliance repair. He was patient with us and quite personable. He taught us several useful tips to avoid the problem we were having from happening again. I enthusiastically recommend him for my friends and family!

Donnamarie KarczewskiGoogle · 01/20/2026
★★★★★

Excellent service and great communication!

Lydell CoxGoogle · 01/18/2026

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