Explore 620 preserved service records across our communities.
Preserved service history
Bosch Dishwasher
Service note for warranty claim: The dishwasher, a Bosch model, was reported as not working with an error code E25. during my diagnosis I found the customer's drain pump completely clogged with debris. one after cleaning the filter and cleaning the debris out of the drain pump. I tested the unit and everything tested out okay. Job complete
Maytag DRYER
The technician, Tim Briggs, responded to a service call regarding a dryer that was reported as not turning on or functioning. The issue was diagnosed, and the necessary parts, WPL 3392519 and MAY WP8573713, were utilized to address the issue. Tested unit and everything tested out okay. Job complete
Maytag DRYER
The dryer was reported to have no power, and the washer was experiencing bad vibrations. A diagnostic was conducted for 1 hour, followed by an additional hour of basic labor. The technician used part WPL 3392519 during the service. Installed fuse and tested unit and everything tested out okay. Job complete
GE Range
During diagnostics, I found the bake element has shorted out. I installed a new bake element and tested unit to 350 degrees with no issues.
Job completed.
GE Washer
Service performed on a GE washer experiencing drainage issues. Diagnostic assessment completed in 1 hour, followed by an additional hour of basic labor. The part GEH WE12X27300 was used during the repair.
Amana Dishwasher
GE Dishwasher,Range
Retrofitted the NG orifices to Propane. Tested all burners and found they are burning normally now.
Job completed.
Maytag Washer
replaced main PCB and door lid lock and tested unit and everything tested out okay. Job complete
Samsung WASHER
During diagnostics, I put the unit into Service Mode and found no codes. I then engaged self-test mode. The unit made it through the test with no issues. The unit drained and reached full spin during the test. I removed the drain filter and found no clogging at all. However, when I removed the cold water line on the back, the screen was clogged with debris. I cleaned the inlet filter and rested with no issues. I’m not certain that the clogged inlet filter is the issue. This is the first step in diagnosing. If the complaint still exists after repair, we will need to come back out. I’ve posted pics of the clogged inlet screen. Job completed.
Samsung Refrigerator
During diagnostics, I found that the icemaker and back panel were froze over. I was able to get into Service Mode and found that the fresh food fan has failed. However, I could not get the back panel removed because of ice build up. I told the customer the back panel and fan would have to be replaced and that I could not guarantee the issue would not arise again due to Samsung's bad design. I also informed him of the Class Action lawsuit that these refrigerators fall under. Due to the cost of the repair, the customer has decided to try and fix the unit hisself.
Job completed.
Samsung Refrigerator
During diagnostics, I found that the icemaker and back panel were froze over. I was able to get into Service Mode and found that the fresh food fan has failed. However, I could not get the back panel removed because of ice build up. I told the customer the back panel and fan would have to be replaced and that I could not guarantee the issue would not arise again due to Samsung's bad design. I also informed him of the Class Action lawsuit that these refrigerators fall under. Due to the cost of the repair, the customer has decided to try and fix the unit hisself.
Job completed.
Whirlpool Microwave
microwave is having a touch pad and PCB communication issue as well as door switches are shorted out. microwave is a low-end unit and it would be more cost effective to replace. recommending replacement