Family-owned. Faith-driven. Here to help.Serving Mebane & the North Carolina Piedmont
From the people we’ve helped

Real experiences.
In their own words.

Honest feedback from our customers, across the communities we serve.

4.9
★★★★★327 customer reviews

327 customer reviews. Browse experiences shared by customers across our service area.

★★★★★

From the pleasant young lady who helped schedule our appointment to Tim our technician we had a great experience. Tim was prompt, professional and very informative when responding to our questions. I would highly recommend Called To Repair and will be adding them to my database to refer when my clients are buying or selling their homes

Urana BrownGoogle · 09/07/2025
★★★★★

Amazing service. Polite, punctual, and quick!
The parts took awhile to come in, but as soon as they were received we got a notice to call and schedule a time. They were able to come out when we were available. I cannot explain how excited I was to be able to do laundry again!
Will definitely be using Called To Repair if anything else happens while also suggesting them to family members! :)

Emily AnnGoogle · 09/02/2025
★★★★★

Within 24 hours of the service call, Called to Repair dispatched a technician to my residence. The technician was exceptionally helpful and knowledgeable, providing valuable insights on how to effectively clean and maintain my appliances. Overall, it was an exceptional experience.

Jennifer MarianiGoogle · 08/31/2025
★★★★★

Tim did an awesome job and very helpful.thank you

Marco PerezGoogle · 08/23/2025
★★★★★

Tim did a great job fixing my dishwasher, very professional and fast.

Jason RobbinsGoogle · 08/22/2025
★☆☆☆☆

He came to my house to fix the dishwasher. Told me it was mouse pee and told me to call an exterminator. My dog who is 80lb couldn't have peed that much. But I let it go and called lowes back.
He got mad that I posted a bad review and offered to come back at no charge because the dishwasher was still having issues. Even though I cleaned up supposed mouse pee!
He then said it was the plumbing that was the issue. Ok so I had plumbers come out and they fixed issues that they said could have caused it. Unlikely but could!
Guess what?! Still same code BIT NOW MY WARRANTY THAT I PAID FOR IS VOIDED AND HE WONT CALL ME BACK!

Jennifer LeasureGoogle · 08/19/2025
★★★★★

Tim Briggs was very helpful and professional in regards to repair. I would highly recommend

Phyllis GreenbergGoogle · 08/12/2025
★★★★★

Called for washing machine repair. Appointment made in a very timely manner. Tim was friendly, prompt and professional. Quickly diagnosed my issue. I would definitely recommend this business and will use them next time I need appliance repair services.

Jane AndersonGoogle · 07/31/2025
★★★★★

On time, efficient and friendly service. Technician who was also part owner of the company stayed around to make sure the dryer was working correctly. I would definitely hire him again in the future.

Cary WhiteGoogle · 07/23/2025
★★★★★

We had them out to look at two appliances that went out at the same time, our dryer and our refrigerator. Tim, the owner, came out and was very personable and professional. I would strongly recommend this company as they fixed our issues same day at a VERY reasonable rate.

Brian FredricksonGoogle · 07/21/2025
★★★★★

Tech came on time, brought the parts he figured he needed and was in and out in 30 minutes
Very professional.

greg brownGoogle · 07/14/2025
★★★★★

Professional, friendly and knowledgeable. Many traffic issues today with Interstate shutdown but Tim made it, quickly diagnosed issue and presented repair and cost estimates in an understandable manner. Washer is working and 4 to 6 times cheaper than a new one.

Mike HolsclawGoogle · 07/07/2025

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