Real experiences.
In their own words.

Mike was incredibly professional and well-informed on my dishwasher. Would absolutely recommend this company

We had an excellent experience using Called to Repair. Mike was on time, very thorough in his diagnosing my problem and most of all very honest. He even walked around my kitchen and inspected all the other appliances giving me tips to make hem last longer! He will be our "go-to" guy on all things appliances from now on. I would highly recommend

Did did an excellent job very manageable I would recommend your service to Everybody just very polite

Mike fixed our dryer! Thank you we are very grateful!

Excellent service!

Tim Briggs was not only professional and knowledgeable, but very courteous and exemplified empathy for this senior citizen! His repairs and suggestions were 100%, problem solved, and I know that I talked his ears off 😆!!! I will gladly refer this company to anyone with a need for quality and reasonable rates. Thank you Tim!!!

Knowledgeable and a pleasure to work with

Response to owner -
The comment was not made in the way you are trying to explain how he meant it. He made it very clear of his intention in saying what he said. You also weren't there to hear the conversation. I think it says a lot that you don't include an apology for me being offended however take the step to defend.
Also I ended up calling Whirlpool a few times for information regarding my issue and talked to several people and not once did I get a person with an accent or from a foreign country. Every person I talked to was helpful, knowledgeable and easy to understand.

My expericence with this company was not great.
A few things -
1. I got charged upfront $119 for a diagnostic fee before anyone did anything and the guy literally looked at my oven for 1 second to diagnose. He didn't touch or do anything. And they don't apply that fee to any service performed to fix. I have had other companies that would apply the fee to the work. They are also very aware of this issue with this particular oven so I would think they might be able to give advice over the phone (such as the one given in person - to call Whirlpool) or possibly offer a smaller fee since he said they see this issue at least 2-3x a month. I say this because they ask for the model and serial number and even asked about the message that was on the touchscreen before they come out.
2. A positive - they were able to come quickly
3. The repair guy suggested I contact Whirlpool but what made it uncomfortable was the comment he made. "If you get someone with an accent you need to hang up and call back." He went on to imply it would be easier to talk to someone that wasn't foreign.
That was a very unnecessary comment.
4. He quoted a high price for the part and labor whereas Whirlpool quoted almost $300 cheaper for the same part. I did give this company a chance to match the pricing I got but they said they couldn't compete and to go with Whirlpool with no hesitation or even confirming with a supervisor.

I would not use this company again because of the high diagnostic fee and especially for the uncomfortable comment made.

Great customer service and extremely kind and helpful