Kenmore Elite Washer
Kenmore Elite Washer
Customer complaint: N/A. Initial visit (Oct 15) — Tim B: Reported concern The unit is experiencing a drainage failure, preventing water from evacuating properly during the operation cycle. Assessment Inspection and testing confirmed that the drain pump has failed, causing the unit to retain water. Next steps Recommend replacing the failed drain pump assembly and verifying full drain functionality once the new part is installed. Parts installed: MOTOR ASSEMBLY AC PUMP. Outcome: Repaired.
- MOTOR ASSEMBLY AC PUMP (4681EA2001T) — Installed