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Called to Repair · North Carolina

Samsung Dryer

We serviced a

Samsung Dryer

Chapel Hill, NC 27514

Samsung Dryer · Model DV42H5600EW/A3

Customer complaint: Turns on, but won't start. Belt seems loose. Initial visit (Nov 10) — Mike S: Assessment During initial diagnostics, the dryer drum was observed to rotate freely by hand, indicating a loss of drive engagement. Further inspection revealed that the belt tensioner had failed, which allowed the drive belt to slip off the drum. Work performed Installed a replacement tensioner pulley assembly and properly tensioned the drive belt. Reassembled the unit and conducted operational testing to verify performance. The drum now rotates correctly under power, and the appliance is functioning normally with no further issues found. Parts installed: ASSY MOTOR PARTS;27 DRYER. Outcome: Repaired.

  • ASSY MOTOR PARTS;27 DRYER (DC93-00634A) — Installed

Completed

Mike S · 2026-11-10 · Job completed