Frigidaire Wall Oven
Frigidaire Wall Oven
Customer complaint: Not Heating. Bottom oven not heating to temperature. Initial visit (Oct 28) — Tim B: Assessment Inspection revealed that the bottom bake element experienced an electrical short, which subsequently caused a short circuit in the main printed circuit board (PCB). This failure interrupts power to the heating circuits and prevents the oven from functioning or maintaining temperature safely. Next steps Recommend replacing the shorted bake element along with the damaged PCB to restore proper heating and electronic control operations.
LG Washer
Customer complaint: Not drying clothing. Stop drying clothing. Initial visit (Oct 28) — Tim B: Reported concern The customer reported an issue consistent with a thermal fuse failure, which typically interrupts power or heating capability to prevent overheating. Work performed Replaced the thermal fuse with a new component. Next steps Run the appliance through a test cycle to confirm proper operation, correct heating, and stable thermal control. Parts installed: USE SAM DC96-00887C. Outcome: Repaired.
- USE SAM DC96-00887C (DC96-00887A) — Installed
Other Vent Hood
Customer complaint: Fan Not Turning On/Off. Stop working abruptly. Initial visit (Oct 28) — Tim B: Reported concern Service dispatch received via the customer's home warranty company for appliance repair. Assessment Upon reviewing the dispatch details, the appliance brand is outside our current service portfolio. Because our technicians are not authorized to service this specific manufacturer, no diagnostic testing or physical inspection was performed. Next steps We recommend contacting the home warranty provider to request that this claim be reassigned to a manufacturer-authorized service provider.