LG Refrigerator
LG Refrigerator
Customer complaint: Freezer made a loud sound and it stopped freezing. Bottom is now freezing again but top of the freezer still isn't quite hitting proper temp. Initial visit (Nov 4) — Mike S: Reported concern The unit was inspected following reports of intermittent cooling, which prevents the appliance from maintaining consistent temperatures. Assessment An inspection revealed pest intrusion inside the unit, causing the documented intermittent cooling performance. Pest activity within an appliance can damage electrical wiring, compromise insulation, or restrict component airflow, leading to unstable operation and risk of complete equipment failure. Next steps The customer elected to continue operating the unit until it ceases functioning entirely. If service or replacement is requested in the future, a detailed inspection of damaged components and thorough pest remediation are recommended prior to repair.