Whirlpool Microwave
Whirlpool Microwave
Customer complaint: Not coming on. Initial visit (Nov 9) — Tim B: Assessment Inspection of the microwave revealed that the relay board is shorted out due to a back short originating from the main control board. This electrical failure disrupts power distribution to key operating components, preventing the unit from functioning. Because both major electronic boards are compromised, repairing the appliance is not cost-effective. Next steps Recommended replacing the microwave unit rather than proceeding with repairs. Replacement options and next steps were provided for the customer to submit through their home warranty.