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Called to Repair · North Carolina

Samsung Combination Wall Oven

We serviced a

Samsung Combination Wall Oven

Summerfield, NC 27358

Samsung Combination Wall Oven · Model NQ70T5511DS/AA

Customer complaint: Not Heating. Microwave stopped heating food. Initial visit (Oct 23) — Tim B: Assessment Diagnostic evaluation of the microwave heating circuit revealed that a faulty high-voltage capacitor with low capacitance caused secondary component failures. The degraded capacitor led to the magnetron overheating and shorting out internally, which also blew the high-voltage diode. Because these components are critical to generating high-voltage power, the unit is currently unable to heat. Next steps To resolve the heating issue, replacement of the magnetron, high-voltage capacitor, and high-voltage diode is required. Upon securing the necessary replacement parts, the components will be installed and the appliance will undergo full operational and safety testing. Parts installed: Microwave Magnetron.

  • Microwave Magnetron (W10245183) — Installed
  • ASSY HVD;5KV 500 #250+#250 (DE91-70063D) — Ready
  • MICROWAVE CAPACITOR (WB27X10011) — Ready

Return visit scheduled

Tim B · 2026-10-23 · Visit completed · Job in progress