Explore 338 preserved service records across our communities.
Preserved service history
Frigidaire Cooktop
Fixed up loose connection on Range. Job complete
Also noticed the floor was ripped and damaged behind the range.
Whirlpool Washer
replaced motor coupling on washer and tested the unit for proper spin and everything tested out okay.
Samsung Dishwasher
replaced drain pump and tested unit and everything tested out okay
Samsung Oven Range
replaced heating element and regulator switch and testing unit and everything tested out okay
Whirlpool Dishwasher
customers complaint is that the dishwasher would not drain. during my diagnosis I found the dishwasher emptied upon arrival. customer said that it drained last night and seemed to be working. I put the dishwasher into a diagnostic mode and ran all components for a testing phase. could not duplicate a non drainage issue. adviced customer that they had a 60 day call back with no service fee if it did come back again. Job complete
Bosch Dishwasher
the customer was experiencing an e25 error code on their dishwasher. during my diagnosis I found the cover not snapped in to the drain pump which is a culprit of this error code coming up. by then removed debris from the drain pump housing to stop any potential obstruction and tested unit and everything tested out okay. job complete
Lg DISHWASHER
customer mentioned that the dishwasher stopped mid cycle and would not drain. I found that their filter was missing and there were some foreign objects by the drain pump like a solid piece of glass and a piece of fiberglass. these foreign objects are supposed to be filtered away from the drain pump. advise customer to add the filter back in its natural place. tested unit and everything tested out okay. Job complete.
Kitchenaid WALL OVEN
fixed light issue and test unit and everything tested out okay. job complete
Kenmore Pro,Maytag WALL OVEN,DRYER
replace switch and tested unit for 350° and everything tested out okay. job complete, customers complaint is that the dryer was throwing a ventilation error code and the oven would beep a bunch during preheat and shut down. during my diagnosis I found a customer's dryer vent having obstruction which I removed, the selector switch on the oven or temperature on the left side was having a miscommunication between the main control board and the switch. most of the parts on this unit are no longer available. warranty has decided to replace the switch first before moving forward with other possible control issues.
Kitchenaid Dishwasher
replace drain pump and control and tested unit and everything tested out okay. job complete, Customer needs new controls, after installing the control boards. the unit stopped blinking and began a cycle however the drain pump would not run. after unplugging the drain pump to check power, water came out the drain pump socket. it appears the bearing seals to the customers drain pump motor has gone out and shorted the control board from the drain motor. the new control is now not sending proper voltage. 120V AC. We will need a new control and drain pump to fully resolve the issues for customer.
Electrolux DISHWASHER
fixed power issue with customers dishwasher and everything tested out okay. job complete
GE Washer
installed new control and tested unit and everything test is that okay. job complete,it was reported by another company that the customer needed a new control board however they have decided to use their home warranty to get this repaired to cover the cost. we are ordering the customer a new control board.