Explore 338 preserved service records across our communities.
Preserved service history
Kitchenaid Refrigerator
customers complaint is that the refrigerator would probably cool intermittently. during my diagnosis I found the refrigerator evaporator frosted over slightly on all coils. coolant is good and compressor is fine. rpms on cooling fan motor seem good and defrost levels are perfect. I could not locate a direct cause of the customers issues. I advised customer that there is only a guessing game at this point. I turned the temperature down on the fridge and reset the power. if we can't locate the source if the customer calls back. we will start with - 1. a new cooling fan motor and temp sensor 2. new control board customer will try adjusted settings first
GE Dishwasher
replaced the seals on the dishwasher and tested unit and everything tested out okay job complete.,customers complaint is that the dishwasher was leaking. during my diagnosis I found the door seal baffle on the left side leaking along with the main door seal also not sealing properly. we will need to replace both seals to resolve issues.
Whirlpool Washer,Dryer
customers complaint is that the washer had a leak and the dryer would not heat at all.
Washer- during my diagnosis I found transmission fluid leaking out the transmission on the washer. not cost-effective recommend replacement.
Dryer- during my diagnosis I found the customers high limit thermostat not regulating temperature properly which blew the fuse. replaced thermostat and fuse and test unit and everything tested out okay. sent report to AHS.
GE Dishwasher
customers complaint is that the dishwasher was not washing well and there was some noise coming from the drain pump. during my diagnosis I ran the drain cycle and the noise has seemed to fix itself as the debris has probably been kicked out through the drain hose and I found boat spray arms not spinning due to debris buildup. cleaned out both spray arms and advise customer for the best cycle for cleaning dishes. job complete
Whirlpool Gold COOKTOP
customers knobs were stripped out on the Range. sent some new ones to the customer.
Samsung Dryer
customers complaint is that the dryer would not heat at all. derma diagnosis I found the heating element shorted out. replaced heating element and tested unit and everything tested out okay.
HOT POINT Oven Range
installed new igniter and control and tested unit and everything tested out okay.
Maytag Refrigerator
customers complaint is that the icemaker was not working I found the line and the housing inside the ice maker Frozen I cleared the lines and the ice maker harvested and filled with water. everything should be good to go within a 24-hour period
Whirlpool Refrigerator
fix fan issue with fridge and tested out the unit and everything tested out okay
Lg Range
customer complaint is that the burner was sparking and not coming on. during my diagnosis I found a burned up plug to the burner. add a new plug and tested unit and everything tested out okay. job complete
Frigidaire Dryer
Replaced heater coil and tested unit and everything tested out okay. Job complete
Maytag Washer
Fixed leak on customers washer. loose hose connection. Job complete