Explore 338 preserved service records across our communities.
Preserved service history
GE Dishwasher
customers complaint is that the dishwasher was leaking. found the customer's vent housing cover was loose allowing water to seep through the seal. tightened down and everything tested out okay no leaks. Job completed
GE DISHWASHER
customers complaint is that the dishwasher would not stop draining. customers water pressure switch was clogged with debris. removed debris and everything tested out okay. Job complete ,customer not home
GE Dishwasher
customers complaint is that the dishwasher was not draining at all. found solenoid melted and burned up. replaced solenoid and tested dishwasher and everything tested out okay. customers sink is backing up not allowing the dishwasher to drain properly now. advice customer to get it plumber out to fix the plumbing issue for proper draining purposes.
Lg Dryer
Prefers morning if possible. He typically has Wednesday's off- will call back if this doesnt work- Part install,customers complaint is that a piece of plastic came off the lint filter housing causing the clothes to get caught and torn. during the diagnosis it looks like the plastic has gotten brittle over time and starting to fall apart. ordering customer new filter and filter housing.
Frigidaire Refrigerator
customer complaint is that the refrigerator is not running cool at all. I ran diagnostics on the compressor and the compressor relay starter is working however the compressor is seized up and will not start pumping coolant. customer needs new compressor issue.
Samsung Microwave
Lg Refrigerator
replaced customer's ice maker and ran a test cycle and everything tested out okay. job complete
Lg Washer
customers complaint is that the washer was moving around too much. I tested the unit on a drain and spin cycle and found it moving slightly more than usual. inspected suspensions and found suspension grease worn away. added new suspension grease and tested unit and everything tested out okay
Lg Dryer
customer mentioned that the dryer is taking too long to dry clothes. tested the dryer for proper heat and the dryer is getting up to 200° F just fine. inspected customers dryer vent and found that the customer's dryer vent is not exhausting outside properly due to an obstruction. customer will need a professional to resolve issue with dryer vent. Job complete
GE Washer
customers complaint is that the washer would not spin at all. checked underneath the washer where the belt drive was and found the belt drive torn up. replaced belt drive and tested washer and everything tested out okay. Job complete
Samsung Range
customers complaint is that the range would not heat appropriately. tested the unit and found temperature hovering around 170 F at a pre-setting of 350 F
customers resistant reading is not being registered through the control board. also customer mentioned that the right burner is not regulating appropriately either. customer would need a new burner regulator switch.
at customer's request submitting Cash out options on repair through their home warranty.
Lg Refrigerator
customers complaint is that the ice maker was not making enough ice.
I began diagnostics by testing the customers temperature in the freezer. ice makers have a sensor on them and they will not operate if temperature is above 15 F.
temperature was 6° F. put ice maker and test mode and ice maker motor seized up. ice maker motor has shorted out. left estimate with customer. estimate is good for 30 days. Job complete