Explore 282 preserved service records across our communities.
Preserved service history
Samsung Dryer
During diagnostics, I found that the heating element has shorted out.
I installed a new heating element and tested the unit. No further issues found.
Job completed.
Samsung Washer
Frigidaire Dryer,Washer
During inspection, I found the unit was making a growling sound and also a humming noise that was loud as the unit would spin.
I remove the front cover and found a small transmission leak. Also, the transmission is not allowing the agitator in inner wash basket to spin independently. The brake in the transmission is work. The drive motor is very hot and humming loud due to it being worn and the transmission put an excess stress on the motor. This is a 27-year old unit and will be costly to fix if the parts are even available.
AHS verified some of the parts are not available. They are going to replace the unit.
Job completed.
Samsung Washer
I found the unit unplugged on arrival. I plugged the unit in and went into Diagnostic Mode. There were no codes in memory. I initiated a self-test. The unit made it through the test sequence with no issues.
I ran a “Quick” cycle and found the unit to be operating normally. The customer told me it would never get past 39-mins before.
Unplugging the unit more-than-likely reset the unit and cleared any codes if they were present.
I could not verify the customer's complaint.
Job completed.
Kenmore Dryer
During inspection, I removed the lower panel to check for any gas leaks. I started a “Normal” cycle and the unit operated normally. I used a soap solution on the gas valve and other components and found no leaks. Job completed. The unit maintained 135-145 degrees temperature through a 20-min cycle. I also used soap solution on the gas valve coming in behind the unit and the connection to the dryer itself. I still found no leaks. It is normal on these units to smell a slight smell of gas during ignition. This could also be an intermittent issue.
Whirlpool Dryer
Installed new part and tests unit. No further issues found.
Job completed. ,During diagnostics, I found that the “Start” switch has shorted out. The unit will not operate at all.
Lg Dryer
technician replaced thermal fuse and advised customer of issue with the vent not being properly cleaned.
Lg,Frigidaire Washer,Dishwasher
I installed new inlet water valve assembly and tested the unit.
No further issues found.
Job completed.,Dishwasher-Upon arrival, customer told me the dishwasher started cleaning again. I went ahead and pulled out the filter assembly to inspect for clogging. Their was minimal amount of debris. I cleaned the filter assembly and the spray arms. No other issues found.
Washer-Found the unit was about 1/4 full of water on arrival. I found the inlet water valve assembly is leaking into the unit while it is off.
GE Dishwasher
During the inspection, I determined that the unit was not properly secured. The mounting bracket has come loose due to the wood it was fastened to splitting, which allowed the bracket to detach. As a result, the unit shifts when the door is opened. This movement is preventing the door from closing correctly. I informed the real estate agent that a carpenter will be required to repair the damaged wood supporting the dishwasher bracket. Once the bracket is properly resecured, the unit can be repaired. I was able to restore power and verify that the unit operates. The only remaining issue is that the lower spray arm has detached and was melted by the heating element. Replacement of the lower spray arm is the only part required. Photographs documenting the damage to the countertop have been attached. Installed new spray arm. Tested unit and found no further issues. Job completed.
GE Washer
I installed new parts and tested unit. I found no further issues.
Job completed.,During diagnostics, I found the PCB is faulty causing the door lock issue.
We will need to order the PCB.
Bosch,Whirlpool Cooktop,Microwave
Bosch Cooktop-I found that the two front igniters have cracked and are arcing improperly. The screws that hold down the top burner plates are rusted all the way through. Also, the unit will arc while not being used as well. Due to cost of repair, customer is going to purchase a new unit. Microwave-During testing, the unit made a loud “humming” noise and would not heat. I removed and disassembled the unit and found the high-voltage diode had shorted out. After install of the diode and testing, I found the door switch was starting to fail. Installed new parts and tested unit. No further issues found. Job completed.
Whirlpool Washer
I installed new PCB and tested the unit. No further faults found.
job completed.,During testing, I found 1-code.
F3E1-Water Level Issue.
Found the pressure sensor tested good. Bad ECU.