Explore 338 preserved service records across our communities.
Preserved service history
Lg DRYER
Service performed on LG dryer reported not drying clothing. Technician Tim Briggs conducted a 1-hour diagnostic followed by an additional hour of basic labor. The issue identified was that the dryer was not heating up. One item, L-G 5301EL1001H, was used during the service. Job complete
Samsung Dryer
Service performed for a Samsung dryer with reported issue related to the other filter ring. A diagnostic was conducted for 1 hour, followed by an additional hour of basic labor. The part SAM DC97-16782A was used during the service. Tested unit and everything tested out okay. Job complete. The technician, Tim Briggs, conducted a thorough diagnostic on the Samsung dryer due to an issue with the other filter ring. The service included 1 hour of diagnostic work followed by 1 hour of basic labor to address the reported issue.
GE MICROWAVE
customers complaint is that the microwave is throwing a f3 error code. keypad and main control communication error. customer will need a new keypad and control board to resolve issues.
Bosch Dishwasher
Customers complaint is that the dishwasher was not spraying well.
During my diagnosis I found the customers filter clogged with debris. Cleaned out the filter and tested unit for proper spraying and everything tested out okay. Job complete
Samsung Microwave
customers complaint is that the door would not shut appropriately, door handle is broken and the microwave not heating any food during operation.
during my diagnosis I was able to seat the door appropriately for the magnetron to come on and when it came on it started shorting and arcing. to resolve all customers issues we would need a new magnetron-new door assembly. this is a low grade microwave. MSRP $275 brand new. it would cost more to fix it than to buy the microwave brand new.
recommending replacement. this would not be cost effective to repair.
Whirlpool Oven Range
Recalibrated Range and tested unit at 350 F and everything held temperature just fine. Job complete
Samsung Washer
Service note for Samsung washer with reported issue of leaking water or oil. Technician Tim Briggs performed a diagnostic for 1 hour and completed basic labor for an additional hour. The part used was SAM DC97-17999N. customers complaint is that the washer was leaking. during my diagnosis I found the unit leaking near the drain pump assembly / drain hose line. ordering additional parts for repairs.
Bosch Dishwasher
Service note for warranty claim: The dishwasher, a Bosch model, was reported as not working with an error code E25. during my diagnosis I found the customer's drain pump completely clogged with debris. one after cleaning the filter and cleaning the debris out of the drain pump. I tested the unit and everything tested out okay. Job complete
Maytag DRYER
The technician, Tim Briggs, responded to a service call regarding a dryer that was reported as not turning on or functioning. The issue was diagnosed, and the necessary parts, WPL 3392519 and MAY WP8573713, were utilized to address the issue. Tested unit and everything tested out okay. Job complete
Maytag DRYER
The dryer was reported to have no power, and the washer was experiencing bad vibrations. A diagnostic was conducted for 1 hour, followed by an additional hour of basic labor. The technician used part WPL 3392519 during the service. Installed fuse and tested unit and everything tested out okay. Job complete
GE Washer
Service performed on a GE washer experiencing drainage issues. Diagnostic assessment completed in 1 hour, followed by an additional hour of basic labor. The part GEH WE12X27300 was used during the repair.