Explore 338 preserved service records across our communities.
Preserved service history
Electrolux Dryer
replaced moisture sensor and tested unit and everything tested out okay. Job complete
Whirlpool Range,Dishwasher
Replaced controls on Range and dishwasher and everything tested out okay. Job complete, customers complaint is that the dishwasher would not come on at all and that when operating for range for the initial big cycle it would not cancel after starting. found a broken wire underneath the dishwasher and repaired it however the dishwasher is still having control board issues along with some plumbing problems as well. dishwasher is not getting water and the touchpad is not responding appropriately and the control is acting up. customer will need a new touchpad and main control for the dishwasher and a main control for the range to resolve all issues. customer reaching out to plumber fix the water issue.
Lg Refrigerator
We have completed a basic repair on your refrigerator to address the issue of insufficient ice production, which you previously reported. During this service, we installed the necessary part (L-G MJX61892901) to enhance the ice-making functionality. Customers complaint is that the refrigerator was making ice too slowly again. After diagnosis, I found the new ice maker motor in test mode still functioning perfectly; however, the ice maker was not getting enough water pressure during its fill cycle from the inlet valve assembly. The inlet valve that we got was not for the ice maker. Apparently, there are three separate valves. Ordering the correct valve.
Whirlpool Dryer
replaced thermal fuse on dryer. job complete
GE Appliances Dishwasher
cleared drain line on dishwasher. job complete
Samsung Washer
customers complaint is the washer was throwing a SE error code and would not complete the cycle. cleaned out the drain pump filter and tested unit and everything tested out okay. Job complete
Maytag Dryer
A service call was completed for a Maytag dryer that was reported as not turning on. The technician, Tim Briggs, performed a diagnostic which took 1 hour, followed by an additional hour of basic labor. The part used for the repair was WPL 3392519.
Whirlpool DISHWASHER
Fixed power issue on dishwasher and cleaned out filter and tested unit and everything tested out okay. Job complete.
Sent general request about replacing rusted dish racks over to customers home warranty.
Lg DISHWASHER
resituated drain pipe to allow for proper draining and tested unit and everything tested out okay.Job complete
Maytag Dryer
The technician, Tim Briggs, performed a diagnostic on the Maytag dryer, which reported a loud noise during operation while still drying. The service included 1 hour of diagnostic work and 1 hour of basic labor. The part WPL WPW10314173 was used during the service. Job complete
Whirlpool Washer
The washer, a Whirlpool model, was reported to start but get stuck during the sensing cycle. A diagnostic was performed, taking 1 hour, followed by an additional hour of basic labor. The technician utilized part WPL W11513248 to address the issue. Job complete
Lg WASHER
customers main control board has back shorted again due to a faulty drain pump. customer will need a new control board and drain pump again to resolve issue. first American putting unit into replacement