I installed all new dampners and PCB. Tested unit and found no further issues. Job completed. During inspection, I found the control board power button is intermittently working when you push on it. Also, both shocks are completely worn making it easy to push the basket all the was down to the ground by hand. AHS is ordering the parts.

The LG dryer was reported as not functioning properly, specifically heating during the initial part of the dry cycle but stopping afterward, necessitating multiple restarts to complete a single load. A diagnostic service lasting one hour was performed, along with an additional hour of basic labor. The technician, Tim Briggs, utilized part number L-G 5301EL1001H to address the issue. A follow-up installation for the booked part has been scheduled. Installed heating assembly and tested unit and everything tested out okay. Job complete, customer complaint is at the dryer would throw a d90 to the d80 error code. This is related to the thermistor in the dryer sensing that the dryer is getting too hot. Customer's dryer vent is obstructed and not blowing outside properly due to lint buildup. However, there is a possibility that the thermistor is either going bad, heating element shorting out or the high limit thermostat not regulating temperature properly. Due to the customer's warranty company, we are eliminating all possible causes for the customer by replacing all three additional parts. Customer is going to clean out the vent.

Your refrigerator was inspected, and we identified that water was leaking into the bottom of the freezer section. Our technician, Tim Briggs, performed a clean out of the defrost drain to resolve the issue. Thank you for allowing us to assist you! If you have any further questions or concerns, please feel free to reach out.

During diagnostics, I found that I had no power at the receptacle. This is going to be an electrical issue with the house. Job completed.