GE Clothes Washer
GE Clothes Washer
Customer complaint: two in one Washer/Dryer Brand: GE Profile Issues: Not advancing through cycles, Not draining, Not filling with water,. Return visit (Oct 12) — Tim B: Reported concern The appliance's drainage system is inoperative due to a failure involving the drain pump. Assessment The drain pump was evaluated and determined to have failed. A compromised drain pump prevents the appliance from evacuating water effectively, which typically leaves standing water in the tub or drum and halts normal cycle progression. Next steps It is recommended to source and install a compatible replacement drain pump. Once installed, a full drain cycle should be run to verify proper water evacuation and ensure no leaks are present. Outcome: Repaired.