Whirlpool Dryer
Whirlpool Dryer
Customer complaint: Not spinning. Initial visit (Sep 29) — Tim B: Assessment The drive belt and idler pulley have both failed. These components work together to maintain drum tension and drive rotation during the cycle. With both parts compromised, the drum is unable to turn, preventing normal operation. Next steps Replacement of the drive belt and idler pulley is recommended to restore drum rotation. Once the components are installed, a the customer run should be completed to confirm proper tension and smooth operation. Return visit (Oct 9) — Tim B: ### Assessment During the diagnostic inspection, the heating element was tested and confirmed to have failed. This component failure directly prevents the appliance from generating heat. The thermal fuse was also tested and found to be functioning correctly, ruling it out as a cause of the heating issue. ### Next steps We recommend replacing the failed heating element to restore proper heating operation to the appliance. The compatible part number should be verified against the unit's model number prior to ordering and installing the replacement component. Parts installed: Dryer Idler Pulley, W10724237, Inlet Valve Pusher Assembly (Includes Item 7-8). Outcome: Repaired.
- Dryer Idler Pulley (279640) — Installed
- (W10724237) — Installed
- Inlet Valve Pusher Assembly (Includes Item 7-8) (341241) — Installed