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Called to Repair · North Carolina

KitchenAid Refrigerator

We serviced a

KitchenAid Refrigerator

Hillsborough, NC 27278

KitchenAid Refrigerator · Model KRSC500ESS00

Customer complaint: Said that only two of the lights on the top are lit up in the refrigerator section. Initial visit (Nov 11) — Mike S: Reported concern The upper light in the refrigerator compartment is extremely dim, which is concurrently causing the remaining interior lights to dim as well. Assessment Diagnostics identified a failure within the main upper light assembly. In shared or series interior lighting circuits, a malfunctioning light fixture or LED module can drop the circuit voltage, leading to reduced brightness across the secondary lighting components. Next steps To resolve the issue and restore full illumination throughout the refrigerator compartment, replacement of the upper light assembly is required. The part will need to be ordered, and compatible part numbers should be verified prior to installation.

Return visit scheduled

Mike S · 2026-11-11 · Visit completed · Job in progress