Whirlpool Washer
Whirlpool Washer
Customer complaint: Not draining, Other Not spinning or washing properly. Initial visit (Nov 11) — Tim B: Customers complaint is that the washer would not spin out the clothes and they would have to restart a cycle to get it to run again and actually drain and spin. The washer is designed to not spin out the clothes if the clothes in the basket are out of balance. I had a perfectly balanced load in there and ran an entire cycle with no issues. Customer is adamant about the warranty replacing the unit. However I tested the unit with some clothes for an entire cycle with an additional short cycle with no issues. Job complete.