Kenmore Gas Range
Kenmore Gas Range
Customer complaint: oven not going up to temp properly, he already put new igniter in and it was ok for a bit but it's still not working properly now. Initial visit (Nov 10) — Mike S: Reported concern The customer reported an issue with the oven's heating performance during use. Reduced gas flow to the bake burner prevents the oven from reaching or maintaining proper baking temperatures, affecting overall appliance functionality. Assessment Diagnostic testing showed insufficient gas emission from the lower bake gas tube, while the upper broil tube operates normally with standard gas output. The issue stems from a faulty gas valve/regulator assembly controlling flow to the bake burner. Additionally, the recently installed aftermarket bake igniter is already showing signs of early failure and inadequate performance. Next steps Resolving the issue requires replacing the gas valve/regulator assembly and installing an OEM-spec igniter. Due to the total estimated repair costs, the customer is evaluating options and considering replacing the range rather than proceeding with repairs at this time.