Bosch Dishwasher
Bosch Dishwasher
Customer complaint: Not advancing through cycles. Initial visit (Nov 10) — Tim B: Reported concern The customer reported that the dishwasher was not draining properly following the installation of a new garbage disposal. Assessment Inspection revealed that the knockout plug inside the garbage disposal's dishwasher inlet port had not been removed during the disposal installation. Leaving this plug intact completely blocks the dishwasher drain line, preventing the appliance from discharging water during the drain cycle. Work performed The drain plug was removed from the garbage disposal inlet. The dishwasher was then tested and verified to initiate and complete a proper drain sequence without obstruction. The system is operating normally, and the service is complete. Outcome: Repaired.