Kenmore Washer
Kenmore Washer
Customer complaint: Other The smell of a belt melting. Initial visit (Nov 5) — Tim B: Reported concern The customer reported a burnt belt smell coming from the appliance during operation. Assessment An inspection was performed to identify any sources of thermal damage or burning. The unit was confirmed to be a direct-drive model, which does not utilize a drive belt. No evidence of electrical overheating or belt combustion was present. The clutch assembly is worn and emits a normal aged mechanical odor during use, but the appliance is currently operating within normal parameters.