Whirlpool Washer
Whirlpool Washer
Customer complaint: Not advancing through cycles. Initial visit (Oct 27) — Tim B: Reported concern The customer requested service for their laundry appliances, with the primary focus and concern centered on the dryer's performance. Assessment The washing machine was evaluated and found to be in good working order with no operational faults identified. Further evaluation is required to inspect the dryer and determine the nature of the issue. Next steps It is recommended to perform a targeted diagnostic assessment of the dryer to identify the specific failure mode, verify component functionality, and establish an appropriate repair plan.
Whirlpool Dryer
Customer complaint: Drum not spinning. Initial visit (Oct 27) — Tim B: Reported concern The customer reported that the dryer would not start up or initiate a cycle. Work performed Installed the customer-provided main control board (PCB) to resolve the start-up issue. Following installation, performed operational testing to verify full functionality. The appliance powered on normally, initiated the cycle without issue, and passed all post-repair functional checks. Outcome: Repaired.