Ge Profile Dishwasher
Ge Profile Dishwasher
Customer complaint: Not coming on. Initial visit (Oct 27) — Tim B: Assessment During the diagnostic evaluation of the dishwasher, the main control board was found to be failing to communicate with the door lock assembly. Inspection indicates that the door lock appears to have back-shorted into the main control board. This loss of communication prevents the appliance from verifying door closure, causing cycle operation to fail. Next steps To resolve the issue, it is recommended to replace both the door lock assembly and the main control board. Replacing the door lock alongside the main control is advised to prevent any potential electrical fault in the switch from damaging the new control board upon installation.