GE Dishwasher
GE Dishwasher
Customer complaint: AHS JOB-003914 Not Running. Initial visit (Oct 22) — Mike S: Reported concern The customer reported that the appliance will not start a cycle. When attempting to initiate operation and closing the door, an orange indicator light beeps and the unit fails to run. Assessment The reported symptom prevents the appliance from beginning any functional cycle. Inspection and testing of the door lock assembly and door switch confirmed they are operating correctly, ruling out a basic door latching failure. Based on these findings, the main printed circuit board (PCB) is suspected to be failing, preventing the control logic from signaling the cycle to start. Next steps It is recommended to proceed with replacing the PCB. Confirm the precise model information and compatible part number prior to ordering the replacement component.
GE Range
Customer complaint: Not coming on and all lights blinking. Initial visit (Oct 22) — Mike S: Assessment During the initial inspection of the range, severe thermal damage was identified at the main power connection. The plug supplying power to the unit was found melted directly at the receptacle. This compromised connection prevents stable electrical current from reaching the appliance, impacting its ability to power on and operate safely. Next steps Both the receptacle and the range plug must be replaced to restore a safe electrical supply. Once these components are replaced, further diagnostic testing will be performed to verify complete system functionality and confirm that power issues are fully resolved.