Hotpoint Washer
Hotpoint Washer
Customer complaint: The door lock will engage and disengaging at random. He can reset by unplugging it and plugging it back in, but the problem still occurs. 5934. Initial visit (Oct 14) — Tim B: Assessment Testing of the lid switch and lock assembly confirmed it is functioning normally. However, diagnostic evaluation revealed that the main control board has failed, which prevents the appliance from properly executing or completing cycles. Next steps Recommend replacing the failed control board. Once the new board is installed, operational testing should be performed to confirm full functionality.