Privacy Policy

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Effective Date: 10/7/2024

Introduction

Called to Repair LLC values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.called-to-repair.com, or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Information: When you contact us or schedule a service, we may collect personal information such as your name, phone number, email address, and mailing address.

• Payment Information: If you make a payment for our services, we may collect credit card information and billing details, which are processed through a secure third-party payment processor.

• Service Information: We collect information about the services you request, including the details of the appliance or service you need.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To schedule and provide our services.

• To communicate with you regarding your service requests, including sending appointment reminders and updates via SMS or email.

• To respond to your inquiries and provide customer support.

• To process payments and manage your account.

• To send promotional materials and information about our services, if you have opted in to receive such communications.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• To service providers who assist us in operating our website or conducting our business, as long as those parties agree to keep this information confidential.

• When we believe disclosure is necessary to comply with applicable laws, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Security of Your Information

We take reasonable precautions to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

• Opt-Out: If you wish to stop receiving promotional emails or SMS messages from us, you may opt-out by following the unsubscribe instructions included in those communications.

• Access and Update: You have the right to request access to the personal information we hold about you and to request corrections to any inaccuracies.

6. Third-Party Links

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Called to Repair LLC
Website: www.called-to-repair.com
Phone: 919-335-4299
Email: called2repair@gmail.com